Effective Date: September 24th 2025

1. Introduction

Welcome to Modern Collagen (“we”, “us”, “our”). We are a
proud authorized distributor of MODERE products and is a Shaklee
Wellness Ambassador. We sell Modere wellness products via Shaklee shop links to customers in New Zealand. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 and other applicable laws. This Privacy Policy explains:

• what personal information we collect

• how we use it

• when we may share it

• your rights regarding your information

By using our website, you agree to the collection and use of information as described in this policy.

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2. What Information We Collect

We may or may not collect some personal information that you provide directly, as well as some information automatically. This may include:

• Identity/contact information: name, email address, phone number, postal address

• Transaction information: details of products you purchase via our affiliate links, purchase date, shipping address (if applicable)

• Payment information: note: we may not directly handle credit card info if using payment processors; payment processor’s policies apply

• Account/login info: if you register an account with us (username, password)

• Communications: correspondence with us (e.g. emails)

• Technical/usage data: IP address, device/browser type, pages viewed, time spent on pages, referring/exit pages, etc., possibly via cookies or similar technologies

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3. How We Use Your Information

We use your personal information for purposes including:

• to process your orders and affiliate purchases

• to communicate with you about your orders, questions, customer service

• to send you marketing/promotional messages, if you’ve opted in

• to improve our website, products, and services

• to analyze website usage and trends

• to comply with legal obligations

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4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels or similar technologies to collect technical and usage data. This may include:

• remembering your preferences

• analyzing how you use our website

• helping with marketing and affiliate tracking

You may be able to refuse or disable cookies via your browser settings, but that might affect your ability to use some parts of our site.

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5. Disclosure of Your Information

We may share your information with:

• Third‑party service providers: for email delivery, analytics, hosting, etc.

• Legal or regulatory authorities: when required by law or to protect rights

If any third parties are overseas, we will ensure they provide comparable protection of personal information as required under the Privacy Act 2020.

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6. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, or as required by law. After that, we will securely delete or anonymize it.

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7. Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These steps include technical, physical, and organisational safeguards.

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8. Your Rights

Under the Privacy Act 2020, you have rights in relation to your personal information, including:

• to access the personal information we hold about you

• to request correction of information that is wrong or out of date

• to ask us to stop using information in certain ways, where applicable

• to withdraw consent (e.g. for marketing messages)

To exercise those rights, contact us using the details below.

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9. Privacy Breaches

If we become aware of a privacy breach that causes (or may cause) serious harm, we will notify you and the Office of the Privacy Commissioner as required by the Privacy Act 2020.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top and post the updated policy on our website. We encourage you to check back periodically.

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11. Contact Us

If you have any questions about this policy or want to exercise your rights, you can contact us at:

Modern Collagen NZ
Email: moderncollagen@outlook.com